Come and work for us

Inside Sales Intern

Become familiar with general technical information of Botlink products and Service. Interact by phone and email with outside parties to solicit orders for products or services, qualify inquiries, make appointments, collect information, conduct follow-up, submit quotes and proposals and close sales.

Responsibilities:

Must possess required knowledge and skill set to be able to explain and demonstrate with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Answer calls and respond to emails
  • Contact businesses or private individuals by phone and or email
  • Deliver prepared sales scripts to persuade potential customers to purchase a product or service
  • Respond to questions
  • Identify and overcome objections
  • Take the customer through the sales process
  • Obtain possible customer leads
  • Maintain customer/potential customer data bases in Hubspot
  • Follow up on initial contacts
  • Complete records of telephonic interactions, orders and accounts
  • Research required information using available resources
  • Manage and resolve customer complaints when required
  • Identify and escalate priority issues
  • Route calls to appropriate resource as required and monitor resolution
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce call reports
  • Use HubSpot to manage the sales process

Education & Experience

  • High school diploma or equivalent, active college student majoring in Sales, Business Admin, Marketing or comparable area of study preferred
  • Proficient in relevant computer applications
  • Required language proficiency
  • Knowledge of customer service principles and practices
  • Proficiency with Microsoft Office Suit
  • Knowledge of administration and clerical processes

Key Competencies

  • Verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving skills
  • Customer service orientation
  • Organizational skills
  • Attention to detail
  • Adaptability
  • Team work
  • Stress tolerance
  • Negotiation skills
  • Self starter
  • High energy levels

Hourly Wage

$13/hour

Contact & Deadline

Individuals interested in this position should contact our Human Resources department directly via email at careers@botlink.com.

Botlink assures equal treatment in the administration of all personnel matters including recruitment, selection, hiring, advancement, training and transfers, without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, gender, sexual orientation, age, special disabled veterans, veterans of the Vietnam era, and other eligible veterans or any other protected class. Botlink  also makes reasonable accommodations for disabled employees where appropriate and/or as required by law.